The Human Suggestion Box: Rob Schilder’s Story

Rob Schilder is the Director of Client Services at Midwest Recovery in Toledo, Ohio. To say that he loves his job would be an understatement. Schilder describes himself as being a “Union Rep,” for the clients–a living, breathing suggestions & grievances box. Most importantly, he can relate to clients; he’s been where they are. Schilder grew up in a New Jersey suburb just outside of New York City. He says he had an ideal upbringing by loving parents, but began using drugs as a teenager. “It seemed to spiral out of control once I was in high school. By the time I was 17 I was full-fledged into my addiction,” he said. “And when I was 19, I had a one-way ticket to Florida.” Down South, Schilder did what many in the treatment world call “The Florida Shuffle,” bouncing in and out of substance use treatment and sober living facilities. He’d achieve 30 days of sobriety here, 60 days of sobriety there, but had trouble making it stick. At one point he took a job at an insurance agency, which proved to be fateful. “I worked for Mike Silberman at one of his former businesses,” Schilder said. “I worked there for about six days. I used on the job… He doesn’t like that. So I was terminated, but we stayed Facebook friends.”

On June 13, 2014, Rob Schilder finally entered recovery, and it stuck. He moved to Columbus, Ohio, got involved in a recovery network, enrolled in community college, and got a job folding t-shirts at the mall. Things were moving in an upward trajectory. By the time Schilder had a year sober, he put in a transfer application to Ohio State University. The application essay question was “Why should we accept you into Ohio State University?” “I was previously denied admission to Ohio State when I was in high school,” Schilder said. “During the application process, I gave them my lead. I told them what it was like in high school, I told them about my experience in Florida, and I told them about my recovery. I explained why I had gaps in my resume and transcript. The last thing I wrote in that essay was, ‘I’m a person in recovery and I want to show you all what we are capable of.’”

After being accepted, Schilder became involved in the Collegiate Recovery Community at OSU. This group of sober students hosts events like sober tailgates, watch parties, and meet ups–as well as outreach events encouraging other people in recovery to go back to school. Eventually, the group offered Schilder a paid position, including many speaking engagements. “The University was paying me,” Schilder said. “And this is the same university that only four years earlier denied me. Now they were paying me and giving me scholarships. That’s the power of recovery.” Schilder posted a video of one of his speaking engagements on Facebook. This video caught the eye of his former employer and Facebook friend, Michael Silberman, at this point the COO of Amatus Recovery Centers. “We didn’t talk over those years. We didn’t communicate at all. But he sees this video of me giving a talk about recovery and he just couldn’t believe that I was the same person he had to fire,” Schilder said. “He reached out to me and said, ‘Get out of here; you’re doing well. I have a facility in Ohio, and it’s just getting started, but it’s on its way to be something amazing. I want you to be involved.’” Schilder then turned down graduate school opportunities to start the job “day one after graduating.” Now at MWRC, Schilder spends his days making sure the experience of both clients and staff is optimal.

Over the course of several years, Midwest Recovery Center and its sister facility Midwest Detox Center have helped hundreds of people from Ohio step away from addiction and into recovery. In a state like Ohio, which saw more than 5,000 drug overdose deaths in 2017, more resources are necessary. “I’ll be the first person to say that if places like this weren’t needed anymore, I’d be the happiest guy in the world looking for a different job,” Schilder said. “The sad truth is that there is a need for this. And because there is a need, it is our obligation to do what we can.” Schilder, who has been through many treatment programs himself, feels that by most appearances Midwest Recovery Center isn’t especially different from other programs. What’s special about it, and what keeps clients coming, is something less tangible: the spirit of the community. “Every treatment facility has a curriculum and clinicians and groups and therapy and all that stuff,” Schilder said. “That’s not new. What separates us is our staff, our culture. We’re a family here. The clients see it. They feel it. If the clients speak, I’m listening.”

*The stories shared in this blog are meant to illustrate personal experiences and offer hope. Unless otherwise stated, any first-person narratives are fictional or blended accounts of others’ personal experiences. Everyone’s journey is unique, and this post does not replace medical advice or guarantee outcomes. Please speak with a licensed provider for help.

Level Of Care

PHP (Partial Hospitalization Program)
Daytime treatment with structure, therapy, and support—return home each night.

IOP (Intensive Outpatient Program)
Flexible therapy a few days a week to balance life and recovery.

OP (Outpatient Program)
Ongoing therapy and support to maintain progress.

MAT (Medication-Assisted Treatment)
Evidence-based care using medication and counseling to reduce cravings.

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At Ohio Treatment Center, we work with most major private insurance providers to make treatment affordable and accessible. Complete our quick, confidential form below, and we’ll let you know if your plan is in-network — without contacting your insurance company.

Commonly accepted providers include:
Blue Cross Blue Shield (BCBS) • Aetna • Cigna • UnitedHealthcare • Humana • Anthem • Tricare

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Detox
Begin recovery safely with 24/7 medical support. Our detox program helps you manage withdrawal comfortably and prepares you for the next step.

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Continue healing in a supportive, structured setting with daily therapy, wellness activities, and round-the-clock care.

Aftercare
Before you leave, we’ll help you create a plan for ongoing support and lasting recovery.

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💬 Your responses are 100% confidential and never shared outside our admissions team.

Recovery Shouldn’t Have to Wait — Begin Treatment Today.

At Midwest Detox Center in Maumee, Ohio, we make it simple to take that first step toward healing. Our streamlined admissions process can often lead to same-day placement in treatment for medically supervised detox and residential treatment programs.

Call today for a free, confidential consultation with our caring admissions team — we’ll walk you through every step with compassion and clarity.

Call (833) 657-0858
Why call us?

Check Your Insurance Coverage in Minutes

We’ll handle the insurance details — so you can focus on getting better.

At Midwest Detox, we work with most major private insurance providers to make treatment affordable and accessible. Complete our quick, confidential form below, and we’ll let you know if your plan is in-network — without contacting your insurance company.

Commonly accepted providers include:
Blue Cross Blue Shield (BCBS) • Aetna • Cigna • UnitedHealthcare • Humana • Anthem • Tricare

What Happens Next

  • Fill out the short form below
  • Our team reviews your benefits
  • We’ll contact you with your coverage details

Getting help shouldn’t be stressful. Let’s find out what your insurance can cover today.

Level Of Care

Medical Detox
24/7 medically supervised detox to help you safely withdraw from drugs or alcohol while managing symptoms and preventing complications.

Inpatient Treatment
A structured, residential setting that provides continuous medical care, counseling, and therapeutic support to build a foundation for long-term recovery.

Residential Program
Comfortable, home-like housing where you can focus fully on healing with daily therapy, peer support, and holistic recovery services.

Ready to Start?
Call (833) 657-0858: to learn which program fits your recovery goals.

Who are you seeking help for? *

We’re here to listen and help you find the right path forward. Please tell us who needs care so we can match you with the best program and support.

💬 Your responses are 100% confidential and never shared outside our admissions team.

Recovery Shouldn’t Have to Wait — Begin Detox Today

At Ohio Detox Center in Maumee, Ohio, we make it simple to take that first step toward healing. Our streamlined admissions process can often lead to same-day placement in detox or inpatient treatment for substance use and co-occurring mental health conditions.

Call today for a free, confidential consultation with our caring admissions team — we’ll walk you through every step with compassion and clarity.

Call (833) 657-0858
Why call us?

Check Your Insurance Coverage in Minutes

We’ll handle the insurance details — so you can focus on getting better.

We’ll take care of the details — so you can focus on getting better.
At Ohio Detox Center, we work with Ohio Medicaid and most major insurance providers to make treatment affordable and accessible.

Here’s how it works:

  1. Fill out the short form below
  2. Our team reviews your benefits
  3. We’ll contact you with your coverage details

Getting help shouldn’t be stressful. Let’s find out what your insurance can cover today.

Levels of Care

Detox
We understand that taking the first step can feel overwhelming. Our detox program offers a compassionate, medically supported environment where you can rest, heal, and begin recovery safely. You’ll never go through it alone — our team is with you every step of the way.

IOP (Intensive Outpatient Program)
A flexible treatment option that lets you maintain work, school, or family responsibilities while attending therapy several days a week. IOP focuses on relapse prevention, coping skills, and long-term recovery through group and individual sessions.

Residential
Residential care gives you the time and space to focus fully on healing. Surrounded by supportive staff and peers, you’ll work through underlying causes of addiction, rebuild healthy routines, and rediscover confidence in your recovery journey.

MAT (Medication-Assisted Treatment)
Combining FDA-approved medications with counseling and behavioral therapy, MAT helps reduce cravings and withdrawal symptoms related to opioid or alcohol use. Each treatment plan is closely monitored to ensure comfort, safety, and lasting recovery.

Ready to Start?
Call (833) 657-0858: to learn which program fits your recovery goals.

Who are you seeking help for? *

We’re here to listen and help you find the right path forward. Please tell us who needs care so we can match you with the best program and support.

Myself

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💬 Your responses are 100% confidential and never shared outside our admissions team.

Check Your Insurance Coverage in Minutes

We’ll handle the insurance details — so you can focus on getting better.

At Midwest Centers at Youngstown, we work with most major private insurance providers to make treatment affordable and accessible. Complete our quick, confidential form below, and we’ll let you know if your plan is in-network — without contacting your insurance company.

Commonly accepted providers include:
Blue Cross Blue Shield (BCBS) • Aetna • Cigna • UnitedHealthcare • Humana • Anthem • Tricare

What Happens Next

  • Fill out the short form below
  • Our team reviews your benefits
  • We’ll contact you with your coverage details

Getting help shouldn’t be stressful. Let’s find out what your insurance can cover today.

Recovery Shouldn’t Have to Wait — Begin Treatment Today.

At Midwest Centers at Youngstown in Ohio, we make it simple to take that first step toward healing. Our streamlined admissions process can often lead to same-day placement in treatment for substance use or co-occurring mental health disorders.

Call today for a free, confidential consultation with our caring admissions team — we’ll walk you through every step with compassion and clarity.

Level Of Care

Partial Hospitalization Program (PHP)
Our PHP offers a highly structured, supportive environment where you can focus on recovery during the day and return home at night. It’s an ideal step between inpatient and outpatient care, providing daily therapy, accountability, and a strong recovery routine.

Intensive Outpatient Program (IOP)
Our IOP gives you the flexibility to continue work, school, or family life while receiving evidence-based treatment several days a week. You’ll participate in group and individual therapy focused on relapse prevention, coping skills, and long-term healing.

Outpatient Program (OP)
For those transitioning from a higher level of care or seeking ongoing support, our outpatient program offers continued therapy at a pace that fits your lifestyle. It’s a supportive bridge that helps you maintain recovery and stay connected to care.

Medication-Assisted Treatment (MAT)
MAT combines FDA-approved medications with therapy and counseling to reduce cravings and support long-term recovery from opioid or alcohol addiction. Our team monitors each plan closely to ensure safety, comfort, and effectiveness.

Ready to Start?
Call (833) 657-0858: to learn which program fits your recovery goals.

Who are you seeking help for? *

We’re here to listen and help you find the right path forward. Please tell us who needs care so we can match you with the best program and support.

Myself

A loved one or family member

💬 Your responses are 100% confidential and never shared outside our admissions team.

Recovery Shouldn’t Have to Wait — Begin Treatment Today.

At Midwest Recovery Center in Toledo, Ohio, we make it simple to take that first step toward healing. Our streamlined admissions process can often lead to same-day placement in treatment for substance use or co-occurring mental health disorders.

Call today for a free, confidential consultation with our caring admissions team — we’ll walk you through every step with compassion and clarity.

Check Your Insurance Coverage in Minutes

We’ll handle the insurance details — so you can focus on getting better.

At Midwest Recovery Center, we work with most major private insurance providers to make treatment affordable and accessible. Complete our quick, confidential form below, and we’ll let you know if your plan is in-network — without contacting your insurance company.

Commonly accepted providers include:
Blue Cross Blue Shield (BCBS) • Aetna • Cigna • UnitedHealthcare • Humana • Anthem • Tricare

What Happens Next

  • Fill out the short form below
  • Our team reviews your benefits
  • We’ll contact you with your coverage details

Getting help shouldn’t be stressful. Let’s find out what your insurance can cover today.